Last updated: 23 July 2026
Pharmacy Weight Loss Romsey | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Romsey is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
Pharmacy Weight Loss Romsey is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic serving Romsey and the surrounding UK area.
When you use our services, we may collect the following types of personal data:
Personal Identifiers: Full name, date of birth, address, email address, and phone number.
Health and Medical Information: Medical history, weight, height, BMI, existing conditions, current medications, and any other health details provided during your consultation. This is classified as special category data and is handled with the highest level of care.
Order and Payment Information: Order details, prescription records, and payment transaction data processed securely through our payment provider.
Technical Data: IP address, browser type, device information, and browsing behaviour collected when you visit our website.
We use your personal data for the following purposes:
Providing Pharmacy Services: To process your consultation, issue prescriptions where appropriate, and dispatch medications. Once your order is approved by our pharmacist, delivery is completed within 1 working day.
Clinical Safety: To ensure that any treatment recommended is clinically appropriate and safe for you based on your health information.
Communication: To contact you regarding your order, consultation outcome, prescription status, or any clinical queries.
Legal and Regulatory Compliance: To comply with our obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records as required by law.
Service Improvement: To analyse how our services are used and improve the patient experience.
Our lawful bases for processing include the performance of a contract, legal obligation, and the provision of healthcare services under UK GDPR Article 9(2)(h) for special category health data.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
We use essential cookies necessary for the website to function, as well as analytical cookies to monitor traffic and performance. We do not use cookies for advertising purposes.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
We do not sell your personal data. We may share your information only in the following limited circumstances:
Healthcare Professionals: With prescribing clinicians or other healthcare providers involved in your care where clinically necessary.
Delivery and Logistics: With our delivery partners solely to fulfil your medication order.
Payment Processors: With secure, compliant payment providers to process transactions.
Legal Obligations: Where we are required to disclose information by law, regulation, or regulatory authorities such as the GPhC.
All third parties we work with are contractually required to handle your data securely and in accordance with UK GDPR.
We retain your personal and medical records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised.
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure. All health data is encrypted and stored securely.
Under UK GDPR, you have rights including the right to access your personal data, request corrections, request deletion where applicable, and object to certain types of processing. You may also have the right to data portability in some circumstances. To exercise any of these rights, please contact us directly using the details below.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
Pharmacy Weight Loss Romsey | GPhC No. 9012511